reference 2
"Nicci is one of those rare people with a radiant smile and a can-do attitude. She has confidence. And she has something else too. A radiance. A bubbling enthusiasm and curiosity for life, and the people in it. When Nicci talks to you she looks you in the eyes and engages you. She can draw out the most taciturn of people, because she listens and intuitively knows how to relate to them.”